Media Pouch
FAQ and Policies
Everything you need to know before you book: hours, how sessions work, what you get, and what happens when plans change. If it isn’t answered here, text us at (512) 200-4130.
What you can make here
Podcasts, interviews, case studies, testimonials, virtual guest sessions, live shopping, online courses, webinars, ad reads, and video sales letters. Two rooms, every format.
What makes Media Pouch different
Most studios hand you raw footage and wish you luck. We hand you a finished episode.
Live-edited, publish-ready episodes
Our system auto-switches cameras, mixes audio, and delivers a fully cut video file by the time your session ends. No sitting on raw footage for two weeks waiting on an editor.
Broadcast-grade gear in every studio
Sony FX30 cinema cameras, Shure SM7dB broadcast mics, Aputure and Amaran lighting, Blackmagic ATEM Mini Extreme ISO switchers, and color-graded sets ready to record in seconds.
Two studios, one location
Run your main setup in one and use the other for guests, B-roll, or live cross-cuts without resetting between.
Trusted by the people setting the bar
Top creators, podcasters, athletes, comedians, doctors, political figures, and global brands record with us, including clients who fly in from overseas to use the studio. The combined following across our clients’ platforms is more than 900 million.
A studio manager on-site every session
Setup, live monitoring, and standard studio support so you focus on the conversation, not the production.
Transparent pricing, online booking
No hidden fees, no quote requests, no waiting. Pick a time, book it, show up, hit record. Current pricing is always on the booking page at mediapouch.as.me.
Location and parking
Media Pouch is at 902 E 5th Street, Austin, TX 78702, inside the Plaza Saltillo development on Austin’s Downtown East corridor. The studio looks west at the downtown skyline, close and low-angle, which reads on camera as unmistakably Austin.
The neighborhood has dozens of restaurants, cafes, and bars within walking distance, plus Whole Foods and Target directly across the street.
Parking
- Paid metered street parking (recommended)
- Nearby paid lots and garages
- Target and Whole Foods garages validate up to 2 hours with a purchase
Directions
Apple Maps misroutes to 5th Street around the corner. Use Google Maps, and head for the entrance on Brushy Street.
Getting in
Before your session you’ll get a text with a door link for the building. It unlocks the entrance from 10 minutes before your start time until 10 minutes after. Tap it when you’re at the door.
The link goes to the phone number on the booking. If guests are arriving separately, forward it to them or meet them at the entrance.
Once you’re inside, head up one flight of stairs and turn left. Your suite number is in your confirmation email and text. Look for the Media Pouch kangaroo on the door.
If you arrive early, the coffee shop on the far side of the building is the spot to wait. The door link won’t work until 10 minutes before your session.
The two studios
Both studios are color-graded to broadcast standards and signal-chain compatible. Run a main session in one and hold the other for guests, interview segments, or live cross-cuts without resetting between.
| CLOUD (White / Cyclorama) | NOIR (Black) | |
|---|---|---|
| Best for | Clean, modern, branded podcasts; short-form; color-themed shoots with dynamic backgrounds | Cinematic interviews, premium thought leadership, moody long-form |
| Look | Bright white cyc wall and floor, color-tunable to any RGB look; black walls and ceiling for full light control | Cinematic, premium, acoustic-treated |
| Capacity | Up to 3 on camera | Up to 3 on camera |
| Cameras and lenses | 4x Sony FX30, Tamron lens kit | 4x Sony FX30, Sigma lens kit (a close-up on each person plus a wide) |
| Lighting | 3x Aputure 300c (cyc, full RGB), 1x Aputure 1200x key, ceiling-grid mounted | 2x Amaran tube (accent), 1x Amaran 200x key, 2x Amaran F21x side/fill |
| Audio | 3x Shure SM7dB, Midas MR18 mixer | 3x Shure SM7dB, Behringer XR18 mixer |
| Switcher and control | Blackmagic ATEM Mini Extreme ISO, Mac Mini dual-screen station | Blackmagic ATEM Mini Extreme ISO, Mac Mini dual-screen station |
| On-set furniture | White armchairs, white coffee table, marble side tables | Black armchairs, black coffee table, black marble side tables |
| Live view | Samsung Frame TV | Vizio TV |
See real setups and behind-the-scenes shots on Instagram: @mediapouchstudios.
Amenities
In the space
Lounge with a TV for live monitoring (producers, guests waiting, anyone watching); kitchenette with sink and fridge/freezer; bathrooms in the building; Google Fiber; waters and Neutonic drinks always stocked; a studio manager on-site.
In the neighborhood
A coffee shop on the far side of the building, Whole Foods and Target across the street, and dozens of restaurants within walking distance.
Choosing your booking type
Individual Studio (CLOUD or NOIR)
- One studio, not both
- A single seated podcast session or episode at the standard set
- Up to 3 on mic and camera in either studio
- Furniture and layout stay as-is, minor adjustments only
Full Studio (Group Use)
Required when you have any of these:
- 4 or more people in your party
- 3 or more episodes or sessions in a day
- Rotating guests across multiple hours
- Back-to-back bookings on the same day
- Extended or overlapping usage
- Both studios or multiple spaces
Includes up to 10 people, both studios plus the lounge, furniture repositioning and custom layouts, and one space as a green room or hair and makeup.
Why this matters
You can’t chain back-to-back Individual Studio hours to get around the Full Studio requirement. Multiple episodes, rotating guests, or guest flow always means Full Studio. That keeps every booking on time and the space fair for everyone.
Can I book one studio and use the other?
No. Access is limited to what’s booked.
Can I use the studio or lounge between sessions?
Only on a Full Studio booking. On an Individual Studio booking, any time in the space counts as studio time whether you’re recording or not. If you want to hold guests or move between recordings, that’s a Full Studio booking.
Video shoots, product shoots, and brand content
Anything beyond seated podcast recording at the standard set books as Full Studio: video production, product shoots, brand content, standing setups, and custom staging on the cyc wall. These require a minimum full-day (10-hour) Full Studio booking. Full-day and multi-day productions can be eligible for custom accommodations. Current rates and availability are at mediapouch.as.me.
We execute your layout, we don’t design sets or build custom production design. If you need set design or fabrication, bring that team and we’ll work alongside them. More complex setups (multiple looks, presentations, extra gear) may need added setup time or a custom production quote.
Booking basics
Studio hours
Monday to Wednesday 9:00am to 6:30pm. Thursday 9:00am to 4:30pm. Friday 10:00am to 4:30pm. Anything outside those hours, including weekends, is an after-hours booking (see Add-ons).
How do I book?
Online at mediapouch.as.me. Pricing is always current there.
How far out can I book?
Up to 150 days in advance.
Can I see the space first?
Yes. Book a free 15-minute tour on the booking page.
Can you hold a date without payment?
No. Your booking is the hold. Once payment goes through, the time is yours on the calendar. Until then it stays open to anyone.
Should I create an account?
Yes, especially if you’ve bought a package, membership, or studio credit. Sign up on the booking site with the same email you used at purchase so your bookings, hours, and codes all link together.
How much time should I book?
Your booking covers your entire time in the space: arrival, setup, recording, breaks, guest transitions, reviewing takes, and packing up. It’s not based on recording time. Book a 2-hour session starting at 1:00pm and it ends at 3:00pm whether you were rolling the whole time or not. If you usually need 15 to 20 minutes to settle in or wrap up, book the extra 30 minutes up front.
What if I finish early?
Unused time isn’t refunded or credited. You reserved the window, and we turned away other clients to hold it. The reservation is what you’re paying for.
How early can I arrive?
Up to 10 minutes before your start time. Your door link won’t work before that, so plan on the coffee shop if you’re ahead of schedule.
What if I'm running late?
Tell us as soon as you can at hello@mediapouch.com or call/text (512) 200-4130. We’ll do what we can with availability, but your session still ends at the scheduled time. More than 15 minutes late without notice and your session is subject to cancellation with no refund, credit, or reschedule.
Add-ons
Add-ons are priced per booking. Select them at booking or add them later, subject to availability. Members get every add-on free except 4K files and the teleprompter operator.
4K Recording
If you add 4K, you must bring your own SSD. 4K files are too large for Drive, so we transfer them onto your drive after your booking ends. No SSD, no 4K files. Cloud backups of the ATEM files can be provided.
Teleprompter
An Elgato voice-synced prompter mounts over the lens and scrolls at your reading pace. Book it as Teleprompter with Operator, $199. A team member runs the prompter live so you never break the take.
Members: the teleprompter is included and you run it yourself. To restart or switch scripts, you step out of frame for a moment. Add the operator for $199 if you want someone running it live.
Submit your script as a Google Doc link in the intake form at least 4 hours before your start time so we can format it for the prompter in advance. Scripts sent inside that 4-hour window need manual reformatting and are subject to a $150 same-session formatting fee.
Virtual Guest / Livestreaming
Bring in remote guests over any meeting platform, or livestream your session to any social platform. We handle everything on the studio side. What your remote guests or your stream destination need on their end is up to you.
After-hours and weekends
$149 flat, always subject to availability. Request it when you book and we’ll confirm.
Equipment and on-site support
Can I bring my own recording gear?
No personal cameras, microphones, or lighting. Our system is built around the installed gear for consistency and reliability. Phones, laptops, and notes are fine.
Is someone there to help?
Yes. A studio manager is on-site for every booking to handle setup, monitor the session live, and provide standard studio support throughout.
Standard support doesn’t include acting as a production assistant, script reader, cue caller, or on-camera cueing. If you want someone running the teleprompter, that’s the operator option under Add-ons. If you need a dedicated production assistant for your session, that’s $200 per hour and must be requested in advance.
How recording works
Your studio manager sets everything up before you begin: cameras framed, mics positioned, lighting dialed in, monitors ready. Once setup is done, they’ll let you know you’re good to go.
From there you’re in charge. Hit the start/stop button when you’re ready to record and again when you’re done. You control the takes.
What if I mess up a take?
Keep rolling and start over from wherever you need to pick up. The live edit still delivers a clean file, and your DaVinci Resolve project has everything on a timeline if you want to cut later.
How many takes can I do?
As many as you want within your booked time.
Files and delivery
Every booking includes:
- The live-edited main video, auto-switched between speakers in real time
- Raw video from each camera (1080p, 29.97fps)
- Raw audio from each microphone (WAV)
- A DaVinci Resolve project file with everything synced and cut on a timeline
There are no raw-only or edited-only packages. Every booking includes everything.
How do I get my files?
Through Google Drive within 24 hours of your session end. Give us a Gmail or Google-linked email so we can share the folder. Files go to the person who made the booking, and sharing with anyone else is up to you.
What we're responsible for
Uploading your files to the shared Drive folder. That’s where our part ends. We don’t manage permissions for the other people you share it with, and we don’t delete files to free up space on your end.
How you can use your files is covered in our Terms of Service.
How long are files stored?
- Days 1 to 14: available to download, included
- Days 15 to 30: recovery available for a $250 fee, not guaranteed
- After 30 days: permanently deleted
Members get permanent delivery to their own shared drive. See Members and packages below.
Post-production
Every standard booking includes the live-edited file plus the raw files and Resolve project for deeper edits. Full post-production is available to long-term partner clients on a custom basis.
Going over your booked time
You have 5 minutes after your session ends to wrap up at no cost. Past that, overtime is billed in 30-minute increments at half the studio’s hourly rate, rounded up to the dollar, and billed to the card on file.
Overtime is only available if there’s no booking right after yours. Your studio manager will confirm during the session. If you usually need extra time for setup or breakdown, book it up front.
Can unused time be refunded?
No. Unused booked time is forfeited.
Studio rules
- No personal recording gear (cameras, mics, lighting)
- No alcohol
- No glitter, confetti, or parties
- No illegal drugs or smoking
- Keep voices low in the shared lounge so you don’t end up in someone else’s recording
- Drinks are fine in the studio. Food stays in the lounge
- Guests under 18 must be supervised
- You’re responsible for any damage during your session
Damages and cleaning fees
You’re responsible for any damage or excessive cleaning during or after your session. Fees start at $250 and scale with the cost of professional cleaning, repair, or replacement.
Common ones: spills on the lounge rug or studio floors that need professional cleaning; spray tan, self-tanner, or makeup on the white chairs in CLOUD (these usually can’t be removed on-site); blue jeans also stain the white chairs, so plan wardrobe accordingly. If a fee is triggered, we document it with photos and bill the card on file.
Catering
For half-day and multi-day bookings, catering is welcome in the lounge. The kitchenette has a fridge and freezer. Food stays in the lounge and kitchenette, not in the studios. Waters and Neutonic drinks are stocked for every session.
Accessibility
The building has no elevator and the bathrooms aren’t ADA compliant. The studio is on the second floor, reachable only by stairs. If accessibility is a concern for you or any of your guests, tell us before booking so we can help you decide whether the space will work.
Rescheduling, cancellations, and no-shows
How do I reschedule?
Use the Manage Your Booking button in your confirmation email. Reschedules need at least 24 hours’ notice before your start time.
- Standard bookings and package codes: one free reschedule per booking, then $50 each
- Members: two free reschedules per booking, then $50 each
- Under 24 hours: no reschedule
What's the cancellation policy?
| Notice before your session | Refund | Studio credit |
|---|---|---|
| 7 days or more | 100%, net of transaction costs | 100% |
| 1 to 7 days | 50%, net of transaction costs | 100% |
| Under 24 hours, or no-show | None | None |
Under 24 hours you can still cancel, but the booking isn’t eligible for refund, credit, or reschedule.
Booked through Peerspace?
Peerspace’s own booking and cancellation terms apply to those bookings, not these.
The full legal version is our Return Policy.
Booked with a package or membership code?
Cancel with more than 24 hours’ notice and the time goes back on your code in full. Under 24 hours, the time is used.
Refund or studio credit?
Studio credit holds the full booking value with nothing deducted. It’s issued instantly as a code, valid for 12 months, usable on any booking, add-on, or membership, and shareable, so you can use it yourself or give it to someone else. Refunds go back to your original payment method, net of our payment processor’s transaction costs.
How do I change a booking?
- Session details (guest count, teleprompter script, notes): update your intake form through Manage Your Booking
- Appointment type or add-ons: reply to your confirmation email or call (512) 200-4130 and we’ll handle it
- Reschedule or cancel: Manage Your Booking
Members and packages
Current membership and package options and pricing are on the booking page at mediapouch.as.me. The policies below apply to all of them.
Booking with your hours
You book through the same website using the code that came with your purchase. Sign up for an account with the same email you bought with so everything links together.
Packages
Hours are valid for 12 months from the date of purchase.
Memberships
Billing recurs monthly until you cancel. Cancellation needs 14 days’ written notice before your next billing date. Unused and rolled-over hours are forfeited when a membership ends.
If a renewal payment fails
If a renewal payment fails, you have 24 hours to update the card on file and keep your banked hours. After that, the hours are gone.
Member perks
Two free reschedules per booking instead of one. Every add-on is free except 4K files. A dedicated Slack channel with our team.
Member file delivery
Set up your own Google shared drive, add hello@mediapouch.com as a Manager, and every session delivers there permanently on your own storage. The standard delivery drive clears every 14 days, so this is how members keep everything.
Studio credit
Studio credit is valid for 12 months while your plan is active, and it’s shareable.
Free studio credit for a review
Leave a Google review with a photo or video from your session and you get a $100 studio credit toward your next booking. One per client. After your session we’ll email you the link to claim it.
If something goes wrong
Missing camera switches or sync issues in your file?
Wait until the files have fully uploaded before downloading. If it persists, send us timestamps within 48 hours of delivery.
More than 48 hours later?
We’ll still try to help, though options are limited by the file-deletion policy.
Wrong info on the intake form?
Our system configures the session from your intake answers. Wrong info can delay setup or affect quality, so update us the moment your needs change.
Client privacy
We don’t share our client list or publish client names. Discretion is a core commitment, especially for public figures, sensitive interviews, and confidential recordings.
Contact
- Email: hello@mediapouch.com
- Phone/Text: (512) 200-4130
- Address: 902 E 5th Street, Austin, TX 78702
- Instagram: @mediapouchstudios
- Book: mediapouch.as.me
- Legal: Terms of Service · Privacy Policy · Return Policy · Acceptable Use · Cookie Policy · Disclaimer
Last updated October 20, 2026